Practice

About Us

Photo of the Surgery

The purpose-built surgery building is in a splendid setting and has ample space, providing patients and staff with a relaxed environment. There are six consulting rooms, three treatment rooms, in addition to extensive administrative rooms.

Each partner is a general family doctor, and at the present time we are not involved in substantial responsibilities outside the practice, other than several local nursing and residential homes.  

More information . . . .

History of the Practice

Practice Booklet

Mission Statement and Core Values

Car Parking

There is a disabled car parking space and a limited number of other parking spaces behind the surgery. It is also possible to park, with care, in The Croft and in the Church Street car park, which is only a short distance away.

Access for the Disabled

Both the front and rear entrances to the surgery have been designed for use by the disabled, and those in wheelchairs. Access to the rear entrance from the car park is on level ground through automatic doors.

Hungerford Patient Participation Group

Hungerford Patient Participation Group was formed in 2015. The PPG are keen to hear the views of patients. If you wish to contact us, please email chairhungerfordppg@gmail.com.

Comments or Complaints

If you have any comments you would like to make about the surgery please let us know. By all means leave a note if you would prefer. We like to know if you think we are doing well but equally, if you experience any problems, please speak to a member of staff who will be able to help and/or provide you with further details on our complaints procedure.

  • You have the right to have any complaint you make about NHS services dealt with efficiently and to have it properly investigated.
  • You have the right to know the outcome of any investigation into your complaint.
  • You have the right to take your complaint to the Independent Health Service Ombudsman, if you are not satisfied with the way your complaint has been dealt with by the NHS.

We welcome the opportunity to resolve any problems at the time they occur, you may prefer to speak to us face to face, by telephone or to write to us.  All complaints will need to be submitted in writing please - either by e-mail or by post for the attention of:  Sukhi Sanghera, Practice Manager, Hungerford Surgery, The Croft, Hungerford RG17 0HY or sukhi.sanghera1@nhs.net

You can also obtain further information and advice from the NHS Choices website by visiting www.nhs.uk.

The Hungerford Surgery - Compliments and Complaints Leaflet